Order Process and FAQ

How Do I Place An Order?

When you see an item you like, click on “add to cart” and continue shopping until you are ready to complete your purchase. Then, click on “view cart” to confirm your items. After you have made any changes and updated the quantities as desired, click on “checkout” to finish.

What Payment Methods Do You Accept?
Visa
MasterCard
American Express
Discover

Will I Be Charged Tax?
We are required to collect sales tax for deliveries to California. The tax rate applied to your order will generally be the combined state and local rate for the address where your order is shipped.

How Will I Know That My Order Was Accepted?
After you click “Send Order” an e-mail confirmation including an order number will be sent to the e-mail address which you entered on your order form.

Can I Add or Remove Items From My Order Once It Is Submitted?
Once you have submitted your order, we begin processing your order, which entails a number of steps. During this time we may be able to add or remove items from your order.

Please email us as soon as possible to either add or remove an item from your order. No promises, but we'll try our hardest to accommodate your request. 

Can I Cancel My Order After It Has Been Placed?
Once you have submitted your order, and during the processing time frame, we are able to cancel your order.

Once an order has been shipped we are no longer able to cancel an order and you will have to start a return.

 

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